Q: Do you provide a guarantee for the work you carry out?
A: Yes. We provide a 12 month guarantee on the labour we carry out, from the date of completion.
Q: Do you consider Health and Safety to be important?
A: Yes. We follow all legal requirements and assist you to understand the importance of all Health and Safety related issues associated with your job, or specific needs.
Q: Do you use sub-contractors?
A: We only use sub-contractors for specialized jobs such as electrical or gas works. Mark is able to carry out most other works in-house.
Q: Do you offer a Design Service?
A: We are not a ‘Design and Build’ building company. We can offer advice in terms of construction and how best to achieve the required layout, but we do not provide 3D images or detailed design drawings.
Q: Will the use of a ‘green’ building material mean that your prices are higher?
A: No. In general, our quotations reflect market prices. If, however, our client insists on the use of particular products we can discuss this on an individual basis.
Q: Do you carry out all works yourself e.g. electrical, plumbing, flooring, or do you hire sub-contractors?
A: We can carry out most works involved in completing adaptations due to Mark’s vast experience, except for electrical and gas or other specialized works. We only sub-contract to qualified personnel whose qualifications are properly checked and approved.
Q: Are you able to organize your work timetable around my medical appointments?
A: We are well accustomed to working with people’s individual needs. We are more than comfortable to continue working while you attend any appointments, and can be trusted to replace any keys into Key Safes or pop them back through the letter box, if you wish. Your security is a priority.
Q: Does the introduction of specialized products mean that the delivery time for them will be longer and does this affect the construction process?
A: No. We make sure that all our materials are ordered well in advance, and we stay in regular contact with our suppliers in order to avoid problems with delivery and consequently the construction process.